Online ordering system for restaurants in Dubai and the UAE

Melo is an online ordering system made in the UAE for restaurants, cafeterias, cafes, bakeries and grocery shops. Your customers order from your own website, and the order arrives in your panel ready to print, without any commission.

Made for how restaurants in the UAE work

• Delivery by area: set a charge and a minimum order for each area, like Al Nahda, Deira or Al Barsha. Or charge by distance.
• AED prices and VAT: show an optional VAT line with your TRN on the receipt.
• Four languages: English, Arabic, Urdu and Hindi, so every customer reads your menu easily.
• Cash on delivery: customers pay you directly. Melo never holds your money.
• Phone and WhatsApp orders: your staff enter them in the same panel, so every order prints the same way.

Why restaurants in Dubai move their regular customers to their own website

Delivery apps are useful for finding new customers, but they charge a commission on every order, often 20% to 35%. Your regular customers already know you. When they order from your own website, you keep the full amount and the customer stays in your own customer list.

A restaurant with AED 15,000 of delivery orders a month at 25% commission pays about AED 3,750 a month. Melo costs from AED 900 a year (AED 75 a month, billed yearly) or AED 100 a month on the monthly plan.

Everything in one system

• Your own ordering website at yourname.meloapp.store
• Order board with sounds, reminders and an out-for-delivery column
• One-click receipt printing on 80 mm or 58 mm printers
• Order chat with text, pictures and voice messages
• Order notifications on the customer's phone
• Sales reports for any period

Setup is done for you

We create your website, help you add your menu and show your staff how to use the panel. Most restaurants start taking orders the same day.

Request your 14-day free trial

See also: melo guide, commission-free online ordering, restaurant order management, mess and tiffin management, FAQ.